Eazymobile FAQ

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How to use Eazymobile

Not sure how to use the Eazymobile website? Don’t worry, in this guide, we will go through the most important features and steps you can find in the Eazymobile Dashboard area. From account creation – we will cover the most important questions that may be on your mind or giving you challenges. Let’s get started

Eazymobile - Frequently Asked Questions(FAQ)

What is Eazymobile?

Eazymobile is leading Telecommunication and Fintech Company Eazymobile provide all telecom needs, which but not limited to Internet Data, Airtime VTU,Cable TV Subscriptions, and all related services.

How to Create an Eazymobile Account?

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Account creation with us is stress-free. kindly click on register from the home page and fill accordingly

Why i can't find the verification email in my inbox?

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Opps! This is unusual, however kindly check your email spam folder or wait a while as the delay maybe due to network issue.

Why can't i login?

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This may be due to invalid credentials used, either the password or the email is wrong. And this sometimes happen when the system may have flagged an account
Click here to reach out to our support team for help.

How to fund my Eazymobile Wallet?

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How to fund wallet using the Instant funding via Bank Transfer?

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Follow this easy steps to fund your wallet using the Instant funding option
1. Register and proceed to login
2. Click on fund Wallet
3. Select Bank transfer
4. The first message displays instant funding
5. Copy the displayed Eazymobile Dedicated Account Number and do a transfer or deposit, (just the normal way you transfer from your respective banks.
6. wait a minute and refresh your page
7. Your wallet is funded automatically
8. You can save the account number into your bank beneficiary list


How to fund wallet using the Instant funding via ATM?

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Follow this easy steps to fund your wallet using the Instant funding option
1. Register and proceed to login
2. Click on fund Wallet
3. Select ATM card
4. Choose between the three ATM channel options
5. Use your card details and wait for the transaction to be successfully redirected back to our dashboard
6. Your wallet is funded automatically


How to fund wallet using the Manual funding via Bank Transfer?

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Follow this easy steps to fund your wallet using the Manual funding option
1. Register and proceed to login
2. Click on fund Wallet
3. Select Bank transfer
4. Scroll down if you don't want to use the instant funding and input the amount that you want to fund
5. Copy the displayed Eazymobile Account Number and do a transfer or deposit, (just the normal way you transfer from your respective banks.
6. Click I Have Made Payment
7. Select our account number which you transferred to
8. Input the account number transferred from
9. Select the bank transferred from
10. Please pick the date and time which you made the transfer
11. Add additional note or remark or any proof if available that may hasten the approval of the funding request.
12. Click Submit
13. Your wallet is funded only after the payment is received, Although this method isn't instant, it is relatively fast too

How to Buy Data or Airtime?

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You can proceed to purchase Data or Airtime using this steps
1. Click on Buy Airtime/Data
2. Select between Airtime or Data
3. Select Network
4. Input phone number. Seperate phone number with a comma if Bulk numbers.
5. Input amount if Airtime Or Select Data Plans if Data
6. Recheck the phone numbers and details if correct
7. Click on Yes, Topup

How to Convert Excess Airtime to Cash?

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Follow this easy steps to convert airtime to cash
1. Select airtime exchange
2. Choose airtime to cash
3. Select network
4. Input the amount of airtime you want to convert
5. Click proceed
6. Transfer the airtime to the displayed number using the transfer code provided (or any other method you know)
7. Click yes I have made the transfer
8. Input the phone number you transferred the airtime from
9. Select our number which you transferred to
10. Please pick the date and time which you made the transfer
11. Click Submit
12. Your wallet is funded almost instantly, only after the airtime transfer is confirmed.

I purchase Data/Airtime but was not received

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Opps! Our system always records 99.99% success rate. However, this is unusual, but can only occur when there is a service downtime from the network providers
Click here to reach out to our support team for help.

I Purchase GOTV/DSTV/STARTIME but it is yet to work

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To resolve query related to Cable TV Subscription Please use the below toll free numbers providing them the error code displayed

Dstv Customer Care 
Toll free numbers (calling is free).
9mobile - 09090630333
Airtel - 07080630333
Mtn - 08149860333
Glo - 08113630333
Dstv Customer Care 
Paid number (calling is not free).
Mtn - 08039003788

Gotv Customer Care 
Toll free numbers (calling is free).
9mobile - 09085330333
Airtel - 07080630900
Mtn - 081398642260
Glo - 08117930333
Gotv Customer Care 
Paid number (calling is not free).
Mtn - 08039044688

Startime Customer Care 
Paid numbers (calling is not free).
Land line - 014618888
9mobile - 08172398558
Note:  that you will be required to provide:
1. IUC number
2. Customer's name
3. Date of payment
4. Error code displayed.

How do i get the transaction reference of my order?

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Follow this guide to view your transaction reference.
1. Kindly login to your account.
2. Click on Transaction History on the dashboard where you have all the website features like (Buy Airtime/Data, Pay Bills.etc)
note the Transaction History is after the features called Transfer
3. Once the Transaction History is clicked, it will drop down all the list of services rendered on eazymobile.
Click on the specific transaction of yours either Airtime/Data or otherwise.
Once the specific transaction opens you will see all the transactions list that you have performed with their status.
4. You can search a specific transaction using the search box;
with any parameters (either phone number purchase data to, Smart Card number, or Meter number.)
5. hold firm on the transaction reference;
note: the transaction reference always start with EZM it always alphanumeric.
6.  Copy and paste the transaction reference for quick resolution


Dont Know What Eazymobile Resellers Website is?

Have you ever thought of having a website like Eazymobile? Do you wish to have an online business that constantly generate money for you legitimately? Are you thinking of becoming the owner of a business? Why not try Eazymobile Resellership? As a resellers on Eazymobile , you can get a website like Eazymobile and market all our products and services.

✅What is the reseller's website about?

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Eazymobile designs websites for her merchants, this website offers all the various products and services offered on Eazymobile.
The website uses the same software that powers Eazymobile but different homepage and dashboard.
Eazymobile handles all the technicalities, while merchants can focus on making money.

✅Do I have to send orders made on my website to Eazymobile?

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No, you don't have to, Eazymobile merchant websites are connected directly to Eazymobile,
in such a way that all orders made on merchant websites are automatically sent to Eazymobile in the name of the owner of the website.

✅Can I view orders made from my website?

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Yes, the record and status of all orders made on the reseller's website can be viewed by the admin of the website.

✅Who handles the customer service?

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The owner of the resellers website handles the customer service.
The owner of the website will have to update his/her phone number for clients to contact him directly.

✅Are there discounts for merchant?

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No, our rates on Eazymobile is already at wholesales, so merchant can add intended profit.
For instance, If a product on Eazymobile costs #300 such can be sold by merchant at #400 or more on his website.

✅Will I be able to set my prices, bank account details and other informations?

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Yes, you can set all at the admin end.

✅Can I manage the website with my phone?

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Yes, In as much your phone can access the internet, you can manage your website with it.

✅How much can I make on such website?

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Your profit is totally dependent on you. It is indefinite. The number of sales you make determines your profit.

✅ If I have other products and services I offer which is not on Eazymobile, can it be added to my resellers website?

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As the name speaks, Eazymobile Merchants website is primarily and only for Eazymobile products, other products are not allowed.

✅Can I have access to the script of the website?

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No, you can't. But you can manage your website from your admin panel.
But if you would like to have a dynamic website in which you can edit your website scripts,
we recommend you use our powerful API and get a developer to design your website or reach out to our dev team.

✅How sure am I that I will get good ROI on my investment?

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Of course, Eazymobile services are what people use everyday, in as much you have members registered on your site, you will forever make money on your site.

✅Can I place advert on my site? Like google adsence?

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Not allowed on Merchants website, most clients dont like seeing adverts on a Business Website

✅How much do I need to get started?

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You can start with any amount. After getting your reseller's website + ssl security at #45,000.
you can start with a capital of #5,000 to #20,000 depending on your discretion.
Note:This price is subject to change.

✅So, how much does it cost to get a resellers website and what do I need to provide?

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Getting a resellers website only costs #45, 000 plus SSL security with annual due of #15,000 for domain name, ssl security renewal and website maintenance.
Meaning that, you pay #45,000 for the domain name, web design, hosting and ssl security for the first year and #14,000 for subsequent years.

✅How do I get started?

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Get yourself a good domain name, You need to ensure the domain name is available.
To do this, download an application on playstore called Domain Name Search.
After getting an available domain name, Reach out to Us for the account to pay to.

✅How long will it take for the website to be ready?

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It takes 1 Month for it to be ready, You don't have to contact us, we shall contact you immediately your website is ready.

✅How does the Eazymobile Merchant website looks like?

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Here is the link to the eazymobile merchants website.
Click here